This issue only occurs in older versions of Armadillo, v1.7.5 or earlier. It is most likely due to a misconfigured setting Armadillo creates for your hosting company. There are (mainly) two possible solutions, depending on your hosting company. Both solutions involve accessing a file called .htaccess. First, follow these steps to locate and access that file, then try the solutions below.
files. It may also be called something else, like
pagenameis name of your Armadillo page. Open that folder.
armadillo. Open that folder.
.htaccess. This particular file is often a hidden file, so you may need to change the preferences of your FTP program to make sure it can display hidden files.
.htaccessfile, right-click on it and a contextual menu should appear. Select the "Edit" option, if available. NOTE: Depending on the FTP program you use, changing preferences may require you to restart the program. If using Cyberduck, for example, you will need do the following:
Your hosting company may not need a particular setting Armadillo creates for you. These steps will hide that particular setting.
.htaccessfile, and type in a pound sign "#" at the beginning of the line.
Your hosting company does need a particular setting Armadillo creates, but it needs to be modified for your website. These steps will help you make the necessary modifications.
Locate line 7 of the .htaccess file, which will look something like:
The part we are interested in is the
/files/armadillo portion. It may also be something like:
folder_name is the sub-folder where your Armadillo page is located.
/public_html, you may need to remove that
If you have uploaded your site to a sub-folder, you may need to add that sub-folder to line 7 (or remove it, if it was added for you automatically). For example, if your sub-folder is called
cms, you would add
/cms to the beginning of the path, so it would look like this:
/cms portion (or similar) was already added to the file path automatically, try removing it.
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